Petco Dead Fish Refund
I bought 8 fish from petco last week and was told if any of the fish die within 30 days to bring them fish receipt and a water sample back and they would replace the fish.
Petco dead fish refund. If you have your receipt you can return your fish alive or deceased to the store for a full refund. Petco just wants to see the dead fish and the receipt to confirm you bought the fish there and it is in fact dead. Petco fish return policy apr 05 2017 1k views 6 comments i bought 8 fish from petco last week and was told if any of the fish die within 30 days to bring them fish receipt and a water sample back and they would replace the fish. I find that if my fish do die it s usually somewhere between 3 to 5 days after they are in my qt tank.
Most local places will want to test your water and make refunds contingent on. Some petcos will only do the refund exchange for dead fish if you also bring in a seperate water sample and the sample tests come back normal. Please do more research on cycling and which fish are suitable for a 10 gallon tank if you don t want this to happen again. My lfs only has a 3 day return on dead fish so i rarely buy any from them except maybe nerite snails.
As sad as it is i work at a petco. If they come back as a non properly established tank they can technically deny you the refund saying it s your fault the fish died. For more details on returning fish at petsmart see below. For fresh water fish there is a 30 day guarantee on the fish.
We will test your water and let you know if there is anything thing ph ammonia nitrate etc that is too high or low in your water that. Based on the fact that i have 2 dogs and have spend quite a bit that was ok. That s amazing how the different petco stores have different return policies. Sent from my samsung note 4 using the forum runner app.
For the dead one you ll need to take a sample of your water. You can also just do an exchange which will just credit your refund on to your next purchase. They probably won t refund the dead fish because you didn t cycle the tank and the ammonia levels are probably through the roof. Close view your pals.
Replace or refund depends on the result of your water test. You must return the fish to the store along with your receipt and may need to provide your photo id or if the fish has died a water sample. The petsmart fish return policy allows customers 14 days to return a fish dead or alive.